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Why Can't I Open a Position Even Though I Have Assets in My Account?

When trading futures, some users may encounter a situation where the system prevents them from opening a position despite having assets in their account. This is usually not a system error but is commonly caused by the following reasons.

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I. Assets Are Held or Frozen

Explanation When assets in your trading account are being used for other trades or pending orders, that portion of the assets will be held (frozen) by the system and cannot be used to open futures positions.

Common Scenario Example

  • Your account has 100 USDT.

  • You placed a limit buy order in spot trading using 60 USDT (still unfilled).

  • This 60 USDT will be frozen.

  • The actual available balance for futures trading is only 40 USDT.

Therefore, even if your account shows assets, there may be insufficient available margin, preventing you from opening a position.

How to Resolve

  • Cancel any unfilled spot trading orders.

  • Or transfer additional USDT from other accounts (e.g., funding account) to your futures account.

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II. Insufficient Margin

Explanation Futures trading operates on a margin system. When opening a position, the system calculates the required margin in real time based on:

  • Contract quantity

  • Current market price

  • Leverage multiplier

  • Risk limits and fee reserves

If your account’s available margin is insufficient, you cannot open a position, even if the account holds assets.

Note: Due to constant price fluctuations, the margin required per contract is not a fixed value.

Official Recommendation

  • Reduce the position size.

  • Lower the leverage multiplier.

  • Or transfer more margin into your futures account.

Example When the system displays a Maximum Openable Value of 100 USDT, it is recommended that you:

  • Actually open a position for 90 USDT or 95 USDT.

  • Reserve some room for:

    • Price fluctuations

    • Fee deductions

  • This helps avoid opening failures due to insufficient margin.

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III. Summary

If you have assets but cannot open a position, it is usually because: ✔ Assets are already held for other trades or pending orders. ✔ Current available margin is insufficient for your intended position size.

Before opening a position, please pay attention to:

  • Available margin

  • Whether any unfilled orders exist

  • Whether your leverage and position size are reasonable

If you still have questions, feel free to contact NewCoin Online Customer Support for further assistance.

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